WHAT MAKES US
DIFFERENT?
We look back on our experience of selling travel insurance using a third party underwriter and reflect on what worked and what didn't. We take these invaluable findings on board and use them to improve in all matters going forward.
We are constantly striving to rise above the status quo. We may not be the biggest travel insurance provider in Australia and New Zealand, instead we simply seek to be the best.
WE PUT YOU FIRST
UNIQUE BRANDING
Every customer interaction we make on your behalf is partner branded, providing you with the strong recognition you deserve.
COMPETITIVE PRICING
Our agile operations allow us to provide competitive pricing to our customers. We aim to share this successful pricing strategy with our partners.
CUSTOMER EXPERIENCE
From quickly processing claims over the phone, to providing real-time assistance to those in strife; we pride ourselves in giving our customers the care they seek.
FLEXIBLE INCOME STREAMS
We offer both net and gross pricing. You control and determine how much you want to earn on your travel insurance business.
PREMIUM PRODUCTS
We make sure our travel insurance products are the best and fairest in the market. Our products are clearly outlined with no tricky policy wording and exclusions.
TRANSPARENCY IN REPORTING
Live, transparent and insightful reporting: we’re open with you and believe in a clear, honest and trustworthy dynamic.
WE LISTEN TO YOUR NEEDS
We treat each of our partners with unequivocal care– regardless of the size or magnitude of your business. We at Coffre-Fort understand that every business is unique and that when it comes to success, one-size definitely does not fit all. We appreciate that your customers and your business methods will vary greatly.
When we learn about your business, we will adapt our approach to deliver you with the most successful approach. Rather than offering you generic, nonspecific services, we take the time to discover the issues that are important to you. Your business demands unique, focused solutions and that’s where we come in.
We cater to your specific requirements, cementing the path to stronger and unprecedented sales growth for your business.
A CULTURE OF COMPLIANCE
Our culture of quality and efficiency ensures our standards remain impeccable. We test, review and test again. Our risk management and compliance systems are second to none, we believe that our approach to compliance give our partners the competitive advantage they need to get ahead.
How? We do not tack a compliance review on at the end of each new product or service implementation.
Rather, we incorporate risk management and compliance focus into our day-to-day operations.
This results in a compliance process that is consistent and ingrained in our ethos.